FAQ
Ordering is strictly done through the website (it’s not possible to do it over the phone, email, or social media).
When you have successfully placed an order on our website, a new page will open up with a number of order and a message saying you have successfully placed an order. You will also receive an email containing all the information regarding your order.
Payment of the selected articles can be made by options listed below.
- Payment on delivery: Payment on delivery is made in cash exclusively in RSD equivalency.
- Card payment: Online payment using MasterCard, Maestro, Visa, and American Express in an online store.
- Bank Transfer: Online bank transfer.
Paying in installments is only possible in stores and if your card has that possibility.
Delivery is free of charge.
The statement of withdrawal from the contract has legal effect from the day you submit it to us. You can download the statement of withdrawal here.
In this moment we do not deliver outside of Serbia.
Prices on our website and in stores are the same, except in cases when a certain deal is happening either on a website or store.